Everyone knows the economy is bad. I was talking to a friend in the home construction business the other day. His business has dropped nearly 60 percent, and he’s doing better than most in his field. He thinks that a tide of rising inflation over the next six to twelve months will make the economic situation even worse. We’ve all been told that we have to weather the storm. I see it a little differently. I’m a surfer. When a storm comes, I don’t just weather it, I relish it.
This past weekend we saw one of the biggest swells to hit the Northeast in at least half a decade. Hurricane Bill produced waves that averaged 15 feet or more. Everyone was told to stay away from the beaches. But the surfers, those who were brave enough, flocked to them. They saw opportunity and challenge when others saw only adversity. I see the economic storm in the same way. These challenging times require that we work harder, not hide under cover and wait for the storm to pass.
This is exactly the time to be thinking about your online strategy. Connecting with your customers online allows you to be more targeted and ROI-centric, and to do more with less. Email campaigns, building networks though social media, and targeted online ad campaigns are all relatively inexpensive ways to stay connected to your customers. What’s especially good about these media is that they can readily be altered to adjust to changing times. Print campaigns can’t do that, and they’re not as targeted.
And the only thing worse than losing customers when times get tough is losing them for good because someone else took advantage of an opportunity while you sat on your bum.
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